Payment and invoices

• Pay with iDEAL | Wero, Klarna, PayPal, credit card or Bancontact.
• Pay later or in 3 instalments with Klarna.
• One discount code per order, not on products that are already on sale.
• All prices include VAT.

• iDEAL | Wero — directly through your own bank.
• Klarna — pay later or in 3 instalments.
• PayPal — with your PayPal account.
• Credit card — Visa, Mastercard and American Express.
• Bancontact — for customers in Belgium.
• Cartes Bancaires — for customers in France.

You pay through Shopify's secure checkout. We do not see or store your payment details.

Choose Klarna at checkout. Klarna tells you straight away whether it is approved. After that, you manage everything in your own Klarna app or account: pay later, pay in 3 instalments or postpone your payment. Questions about your Klarna payment go directly to Klarna.

Borrowing money costs money.

Enter your discount code in your basket or at checkout. You will see the discount applied straight away.

• You can use one discount code per order.
• Discount codes do not apply to products that are already on sale.
• A discount code cannot be applied retrospectively.

Code not working? Check the spelling, the expiry date and the promotion conditions, such as a minimum order value or specific brands. Free gifts are added automatically and do not need a code.

Store credit from a return or cancellation is added to your account. It does not expire. Log in at checkout with the same email address; your credit then appears as a payment option and is deducted from the total. If your order costs more, you simply pay the difference with another payment method.

The Cosmetique Totale gift voucher can be spent on treatments in our clinics. You order it in the webshop and we send it to you by post. The gift voucher is valid for 1 year.

Gift vouchers cannot be used in the webshop. Want to give skincare as a present? Order the product and enter the recipient's address at checkout; the packing slip shows no prices.

View gift vouchers

After your order you receive an order confirmation with an overview of your purchase and the VAT. Need an invoice in your name or with your company details? Email your order number to webshop@cosmetique-totale.nl and we will create it for you.

If your payment fails, your order is not placed. Try again or choose another payment method. Has money been taken but you have not received a confirmation? Contact us with the date and amount and we will look into it. A failed payment is refunded automatically by your bank or Klarna.