Customer service

Promotions and gifts

Which gift promotions are running now, how to get them and which conditions apply.

At a glance

  • Gifts are added to your basket automatically as soon as you reach the threshold.
  • Each brand has its own thresholds; only products from that brand count.
  • While stocks last: when it's gone, it's gone.
  • No discount on discount: discount codes do not apply to sale products.

Current gift promotions

This list is always up to date. For each brand you can see from what amount you get which gift, what it is worth and until when the promotion runs.

Free shipping from €75

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How to get your gift

  1. Shop your favourite brandAdd products from the brand to your basket.
  2. Reach the thresholdAt the top of your basket you can see how much more you need for your next gift.
  3. Your gift appears automaticallyIf you can choose between several gifts, a selection window appears.
  4. Check outYour gift is on your order confirmation and comes in the same parcel.

Discounts and offers

  • You can use one discount code per order.
  • Discount codes do not apply to products that are already on sale.
  • A discount code cannot be applied retrospectively.

Read more about discount codes, store credit and gift vouchers on Payment and invoices.

Promotion terms

  • Gifts are added to your basket automatically as soon as you meet the condition.
  • Only products from the brand concerned count towards the threshold. The gifts themselves do not count.
  • While stocks last. A promotion ends automatically as soon as the gift is out of stock.
  • You receive a maximum of one of each gift per order.
  • A promotion is not valid in combination with other promotions offering the same gift.
  • A gift forms part of your order if it is in your basket and on your order confirmation. If you see a promotion on the website, in a banner or in a newsletter, but the gift does not (or no longer) appear in your basket, it is no longer available.
  • We do not send gifts afterwards that were not part of your order, even if you meet the promotion conditions at a later stage.

Returning with a gift

Are you returning products and will you therefore no longer meet the promotion conditions? Send the gift back unused. If you do not, we will deduct the value of the gift from your store credit.

How returns work is explained on Returns.

Frequently asked questions

My gift isn't in my basket. Why not?

Check whether you reach the threshold with products from the promotion brand; other brands and gifts do not count. The top of your basket shows how much more you need. If you do reach the threshold, the gift has probably run out.

Can I get more than one gift?

Yes. If a brand has several thresholds, you get the matching gift at each threshold. You receive a maximum of one of each gift per order.

Can I choose a gift myself?

With some promotions, yes. A selection window then appears in your basket as soon as you reach the threshold.

The gift has run out. Can I still get it later?

No, gifts are available while stocks last. When a gift runs out, that promotion ends automatically.

Do gifts count towards free shipping?

No. Only the products you pay for, after discounts, count towards the shipping threshold.

What happens to my gift if I return something?

If you no longer meet the promotion conditions after your return, send the gift back unused. Otherwise we will deduct its value from your store credit.

Need help?

Monday to Thursday 8 am–8 pm
Friday and Saturday 9 am–5 pm